Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Reply Warranty

  • Our team of service technicians will try their best to answer to your assistance demands within less than 1 hour. If, however, the situation you have come across demands the help of our Admin =Team,= we will send the ticket to the technician on shift and will write a comment to notify you.

  • Top quality support service

  • Professional Client Help And Support Service

  • We offer around the clock client help by using a super–fast ticket platform built into your Control Panel. You’re able to e mail us whenever you want about any of the software packages that come pre–installed on the virtual server, which include the selected Linux OS version, the server admin panel and our in–house produced Web Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • An exhaustive and frequently updated article base is incorporated into our in–house built Web Control Panel. It offers quick tips about how to execute all the common web site administration tasks. The Help zone offers you detailed how to articles and step by step video training. You can gain access to the Help section by pressing the Help or Video buttons in the right corner of each Control Panel section.