1 hour ticket response
We are focused on offering a swift and adequate answer to each client support ticket posted by a client. Our capable tech support team members will review your question and will offer you the best solution. We offer a 1–hour response time guarantee for all technical support tickets. In reality, our average trouble ticket response time has proved to be twenty minutes.
An Excellent Client Support Service
Each member of our customer support team has lots of years of experience in the cloud hosting packages niche and the majority of them have worked for us for at least five years. They are all ready to respond to all your questions in the most professional manner possible.
An Easy–to–Browse Help Center
To help you get a quick hint on how you can use a particular service, we have incorporated a really intuitive Help Center section in your Web Control Panel. You can browse through a large collection of web hosting account management articles and website administration articles, take a look at our F.A.Q. library or check out our how–to video tutorials.