Customer Support Channels
A 1–hour Response Guarantee
Delivering top notch support on–time is our main priority, so we backup each cloud hosting packages plan with a one hour ticket solution guarantee. As soon as you supply a ticket or send us a message, our customer help and support staff will do their best to provide the most acceptable remedy for your case and to supply you with assistance in due time.
A Top–quality Support Service
Our help support service is supplied by a group of skilled professionals who are ready to answer to your question as fast as possible. You are able to contact the tech support team team by opening a help support ticket from your Web Control Panel or by posting us an e–mail message. On working days, you may also contact us on the telephone or make use of the live chatting service.
An Intuitive Help Section
SSD Nodo, LLC’s Control Panel gives you a detailed knowledge base which is integrated into all parts. In each area, you’ll find a Help control key that will load for you a selection of step–by–step online classes on how to work with a specific option or perform a particular action. Additionally, we have produced short training online videos that allows you to get a better idea of the Control Panel’s interface.